Customer Services
Insurance
Bromley
£19K plus training plus benefits

Trainee Customer Service Advisor

Ref: 4031| Posted: 1st Feb 2023

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You're a dedicated, friendly, and informative person with excellent attention to detail and great organisational skills. This is a rare entry-level opportunity to join a local independent broker that has over 40 years of industry experience in providing both travel and commercial insurance solutions. 

The opportunity to continually improve your skills as full training is provided alongside full support towards studying for Cert CII qualification for a quick professional progression in your insurance career. Your rewards include a starting salary of up to £19k with training and prospects for growth. 

The role is fully office-based Monday to Friday from 9 am to 5:30 pm. You will receive a contributory pension and your holiday entitlement will be 28 days including bank holidays.

 You will work with a team of 3 highly experienced account handlers and receive on-the-job training. Your new role duties will include:

  • Servicing existing portfolio of clients from initial inquiry to policy issue, providing the client with ongoing dedicated support.
  • You’ll have the expertise and training to provide advice as required
  • You’ll maintain and improve retention
  • Deal with incoming telephone calls and prioritise your diary to meet tight deadlines
  • You’ll update the system and manage filing & administration tasks.

You’ll be a part of a great team, specialising in the commercial insurance travel industry, providing travel insurance for people who have pre-existing medical conditions.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.