A great opportunity to join our clients thriving sales team!
The role will require you to make sales and market products through the telephone via incoming customer calls and outbound calls.
You will be required to maintain thorough understanding or products, process sales and meet sales targets.
Job Responsibilities:
• Promoting their products through inbound and outbound communications in a positive and compliant way providing our customers with the detailed and accurate information they need to make informed decisions
• Take ownership of leads by using a confident sales approach, building rapport and providing the highest levels or service at all times
• Actively ask open questions to understand all relevant customer information, establish needs and explain product features clearly and accurately
• Demonstrate an excellent knowledge of our products and a well-developed ability to follow processes and use the system to generate business
• Can communicate information on our products to add value to each customer
• To deliver against our agreed sales KPI targets
• Explain features and benefits to customers and assist them with locating the best products to meet their needs
• Ensure customers are treated fairly,
• Adhere to all compliance and quality standards including FCA Regulations and GDPR
Job Specific Competencies:
Qualifications
• Educated to GSCE level or equivalent
• Previous sales experience essential
• Experience of selling products face to face or via the telephone
• Previous track record of hitting and exceeding targets
• Experience of working in a phone-based sales environment Skills
• Excellent customer service skills
• Great telephone manner
• A proactive attitude and enthusiastic approach
• Excellent numeracy, literacy and IT skills
• Confidence in handling inbound and outbound communications
• Professional and adaptable communication skills – Both written and professional
• Excellent time management skills Behaviours
• Commercially focused and motivated by targets
• Excellent time management skills
• A clear logical thinker who takes initiative to make decisions
• Has the ability to work well under pressure
• A proactive attitude and enthusiastic approach
• Effective team player and collaborator
Please apply to the role by submitting your most up-to-date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.
Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.