Account Handler
Insurance
Croydon
Excellent depending on experience

Renewals Account Handler

Ref: 3677| Posted: 3rd Aug 2021

Insurance Renewals Account Handler – Croydon – up to £25,000 plus bonus and benefits

Insure Recruitment are currently working with an established commercial insurance business who are experiencing a high level of client retention through excellent service and they are keen to add an experienced commercial insurance professional to their renewals team.

Duties and accountabilities

•             Manage incoming sales and member/customer enquiry calls

•             Produce and issue quotation, new business and renewal documentation

•             Assist customers to protect their material assets and liabilities

•             Follow up and convert leads as well as making outbound calls

•             Being able to work productively and efficiently as a member of a sales team as well as contributing to team discussion in regard to progression and positive change

•             Achieve agreed sales & retention targets, both individually and as part of the overall team

•             To maintain, and achieve growth in, income from existing customers

•             Developing and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner

•             Ensuring compliance with local procedures, customer service standards and external compliance regulations are met

•             Develop and maintain a thorough understanding of all products and services as to assist customers

Skills, knowledge, and experience

The successful candidate will have:

•             Have a minimum of 5 Grade A-C GCSE’s

•             Competent to sell SME general insurance

•             CII FIT Qualification

•             Relevant experience in a branch and/or broker sales position

•             A clear understanding of the UK insurance market and its dynamics

•             Experience of e-trading platforms; Acturis would be advantageous but not required

•             A strong track record in delivering on sales targets

Office hours are Monday to Friday 9am to 5:30pm

25 days holiday plus bank holidays

Please apply to the role by submitting your most up-to-date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.

Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.