Insurance Renewals Account Handler – Croydon – up to £25,000 plus bonus and benefits
Insure Recruitment are currently working with an established commercial insurance business who are experiencing a high level of client retention through excellent service and they are keen to add an experienced commercial insurance professional to their renewals team.
Duties and accountabilities
• Manage incoming sales and member/customer enquiry calls
• Produce and issue quotation, new business and renewal documentation
• Assist customers to protect their material assets and liabilities
• Follow up and convert leads as well as making outbound calls
• Being able to work productively and efficiently as a member of a sales team as well as contributing to team discussion in regard to progression and positive change
• Achieve agreed sales & retention targets, both individually and as part of the overall team
• To maintain, and achieve growth in, income from existing customers
• Developing and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner
• Ensuring compliance with local procedures, customer service standards and external compliance regulations are met
• Develop and maintain a thorough understanding of all products and services as to assist customers
Skills, knowledge, and experience
The successful candidate will have:
• Have a minimum of 5 Grade A-C GCSE’s
• Competent to sell SME general insurance
• CII FIT Qualification
• Relevant experience in a branch and/or broker sales position
• A clear understanding of the UK insurance market and its dynamics
• Experience of e-trading platforms; Acturis would be advantageous but not required
• A strong track record in delivering on sales targets
Office hours are Monday to Friday 9am to 5:30pm
25 days holiday plus bank holidays
Please apply to the role by submitting your most up-to-date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.
Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.