Personal Lines Account Handler – Twickenham – Salary DOE
Insure Recruitment are working with an established insurance broker who is actively seeking an experience general insurance professional to join their team.
As an Account Handler you will play an integral role within the team. On a day-to-day basis, you
Handle day to day enquiries, renewal inviting, retention and policy management
Meet and develop Client’s insurance needs
Develop new business opportunities to achieve income and retention levels
Enhance client/ insurer relationships
Develop book of business through upselling and cross selling
Understand the market available to secure and retain all risks
You will be the first point of contact for your clients and will use this to build and manage key
relationships. It’s essential that you have intuitive people skills and the confidence to
deliver an amazing client experience through careful and tailored communication as well as
managing renewals with accuracy and confidence.
Technically, you will have solid Personal Lines Insurance product knowledge, preferably in
Motor and Home (although, if only Motor or Home, training can be provided to fill in any
Experience of the Acturis system
Confidence, communication and charisma. You’ll be comfortable working alongside
your Team or under your own steam and won’t be afraid to ask questions
Ability to effectively communicate verbally and in writing with a wide range of
people from internal colleagues to clients
Be highly organised with accuracy and attention to detail
Passion, energy and a strong customer service ethos
Effective, confident & considerate communication and an ability to adapt your
communication style to your audience
Intuitive thinking and quick decision making
Have a Cert CII under your belt or at least have a keen interest in starting and
committing to your CII journey
Educated to a minimum A Level standard, with GCSE/ O Level passes in English
Language and Maths
Please apply to the by role submitting your most up to date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.
Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.