Account Handler
Up to £27kpa + excellent benefits

Motor Trade Account Handler

Ref: 4183| Posted: 15th Mar 2024

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We're seeking an experienced Motor Trade Account Handler to join our client’s energetic team at a prestigious, award-winning insurance company based in Surrey.

As an account handler, you will:

  • Manage a portfolio of renewal customers, ensuring their commercial motor, motor trade, and taxi insurance needs are met.
  • Become a trusted advisor, fostering first-rate client relationships by addressing inquiries, preparing documentation, and collaborating seamlessly with internal teams.
  • Thrive in a supportive and motivational office environment within our stunning, newly refurbished offices, conveniently located near the train station.

Do you possess the following?

  • Over 6 months of insurance experience working in a customer-focused role
  • Proven experience in insurance account handling, preferably with expertise in commercial, commercial motor, motor trade, or taxi insurance.
  • Exceptional communication and interpersonal skills to build strong client relationships.
  • A strong work ethic and unwavering commitment to delivering exemplary customer service.

This is a great opportunity to progress your career and be mentored to develop:

  • Strong Communication Skills: Learn to effectively communicate with clients, insurers, and internal teams.
  • Attention to Detail: Experience in identifying any errors, and reviewing policies and documentation.
  • Negotiation Abilities: Build confidence to skilfully negotiate terms and premiums with insurers.
  • Customer Relationship Management: Build and maintain strong relationships with clients.
  • Problem-Solving Skills: Quickly being able to identify and address issues or discrepancies.
  • Experience in nurturing and building good relations with Underwriters, working to achieve KPS’s set.
  • Learn, develop and strengthen your skills working for a supportive manager providing first-class service, consultation and support to your customers.


In addition to the competitive salary up to £27Kpa + discretionary bonus, they have a comprehensive benefits package and career development plan.

  • Cycle to work scheme.
  • Fresh fruit deliveries each week
  • Discounts with Merlin Entertainments
  • Free eye tests
  • Free Flu Jabs
  • Dental check-ups
  • Enhanced Maternity/Paternity package (after 2 years of service)
  • Life assurance scheme
  • Season Ticket Loans
  • Employee referral scheme
  • Workplace pension/Pension salary sacrifice
  • Employee Assistance Programme
  • Pension


To apply, submit your updated CV. Successful applicants will be contacted within 2 working days to discuss the opportunity further.


At Insure Recruitment, we work with clients dedicated to fostering a diverse, inclusive, and authentic workplace. If you're enthusiastic about this role and your experience doesn't perfectly align with all criteria, we encourage you to apply – you might be the perfect fit for this or other roles.