We're seeking an experienced Motor Trade Account Handler to join our client’s energetic team at a prestigious, award-winning insurance company based in Surrey.
As an account handler, you will:
- Manage a portfolio of renewal customers, ensuring their commercial motor, motor trade, and taxi insurance needs are met.
- Become a trusted advisor, fostering first-rate client relationships by addressing inquiries, preparing documentation, and collaborating seamlessly with internal teams.
- Thrive in a supportive and motivational office environment within our stunning, newly refurbished offices, conveniently located near the train station.
Do you possess the following?
- Over 6 months of insurance experience working in a customer-focused role
- Proven experience in insurance account handling, preferably with expertise in commercial, commercial motor, motor trade, or taxi insurance.
- Exceptional communication and interpersonal skills to build strong client relationships.
- A strong work ethic and unwavering commitment to delivering exemplary customer service.
This is a great opportunity to progress your career and be mentored to develop:
- Strong Communication Skills: Learn to effectively communicate with clients, insurers, and internal teams.
- Attention to Detail: Experience in identifying any errors, and reviewing policies and documentation.
- Negotiation Abilities: Build confidence to skilfully negotiate terms and premiums with insurers.
- Customer Relationship Management: Build and maintain strong relationships with clients.
- Problem-Solving Skills: Quickly being able to identify and address issues or discrepancies.
- Experience in nurturing and building good relations with Underwriters, working to achieve KPS’s set.
- Learn, develop and strengthen your skills working for a supportive manager providing first-class service, consultation and support to your customers.
In addition to the competitive salary up to £27Kpa + discretionary bonus, they have a comprehensive benefits package and career development plan.
- Cycle to work scheme.
- Fresh fruit deliveries each week
- Discounts with Merlin Entertainments
- Free eye tests
- Free Flu Jabs
- Dental check-ups
- Enhanced Maternity/Paternity package (after 2 years of service)
- Life assurance scheme
- Season Ticket Loans
- Employee referral scheme
- Workplace pension/Pension salary sacrifice
- Employee Assistance Programme
- Pension
To apply, submit your updated CV. Successful applicants will be contacted within 2 working days to discuss the opportunity further.
At Insure Recruitment, we work with clients dedicated to fostering a diverse, inclusive, and authentic workplace. If you're enthusiastic about this role and your experience doesn't perfectly align with all criteria, we encourage you to apply – you might be the perfect fit for this or other roles.