Up to £24k plus excellent benefits

Insurance Administrator/Trainee Commercial Account Handler

Ref: 3962| Posted: 1st Dec 2022

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We have a newly created job opportunity for an experienced Insurance administrator to join a highly professional, leading insurance organisation that provides commercial insurance.

Your new role as a Commercial Account Handler will combine your strong administration, communication, technical, and IT skills within this highly client-focused handler position.  We are keen to consider candidates from all product insurance backgrounds as our client offers full product training and continued study towards the CII qualifications.

You can enjoy hybrid working flexibility after completing your first 2 weeks of training induction which includes 2 days working from home and 3 days based in the office.

Hours of work are based on a 35-hour working week Monday to Friday from 9 am to 5 pm, 25 days of holiday, excellent pension, annual performance/company bonus and flexi benefits.

Salary up to £24,000pa + excellent benefits 

Duties include 

  • Create documents for new customers about their insurance requirements
  • Obtain renewal terms for customers and research suitable alternatives to produce presentations; our account managers discuss these with customers during face to face meetings.
  • Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion
  • Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
  • Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive
  • Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner
  • Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required.

Your Skills, Experience and Qualifications:

  • Educated to GCSE/A level standard or equivalent.
  • Insurance administration experience desirable, gained within a commercial setting.
  • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
  • Highly accurate with a strong attention to detail, using initiative when assisting team members
  • Fully proficient in MS office
  • Eligible to work in the UK

Please apply for the role with your latest CV and we look forward to discussing these roles with you further!

Please note that our consultants are trying their best to assist you, however, if you do not hear from us within 2 working days then please consider your application unsuccessful at this stage.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace.  So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway.  You may be exactly what we’re looking for in this or other roles.