Customer Services
Insurance
Guildford
£20,000pa + training + benefits

Graduate/Customer Service Insurance Executive

Ref: 3768| Posted: 26th Oct 2021

Great opportunity for a graduate or insurance professional looking to get into a customer service focussed insurance role.

Our client is looking for a strong candidate to support their customers.

Duties will include

  • Carrying out medical screening for customers who have bought their insurance either online or from a broker
  • Answering queries from our insured customers regarding their cover.
  • Set up new brokers using the established agency onboarding process.
  • Providing agency support to existing brokers – helping with quotes, questions, applications.
  • Using their LiveChat system to respond to enquiries online
  • Responding to queries submitted via email to any of our customer facing email addresses
  • Sending out renewal notifications from our policy administration systems and managing those that fall into exceptions

We are looking for recent graduates or candidates from a customer service focussed background who are looking to develop a customer service position, it would be desirable if you have some experience within a medical knowledge or work experience. 

Benefits include

  • Salary £19-£20Kpa
  • Full training provided 
  • 20 days started rising by one day per year up to 25 days + bank holidays 
  • X4 death in service after 12 months 
  • Pension 
  • Close to Guildford train station. 

Please apply to the by role submitting you’re most up to date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.

Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.