Account Handler
up to £25,000pa

Customer Service Account Handler

Ref: 3924| Posted: 7th Mar 2023

You are already an accomplished customer service-focused individual seeking a new job opportunity to launch your career working in the insurance industry, or you may have worked in the insurance industry and seeking an opportunity to join a local independent broker that has over 40 years of providing both travel and commercial insurance solutions. 

You're a professional, friendly, helpful, and informative person and you will have excellent attention to detail and great organisational skills.

Your new role duties, will include:

  • Servicing existing portfolio of clients from initial inquiry to policy issue, providing the client with ongoing dedicated support.
  • You’ll have the expertise and training to provide advice as required
  • You’ll maintain and improve retention
  • Deal with incoming telephone calls and prioritise your diary to meet tight deadlines
  • You’ll update the system, and manage filing & administration tasks.

You’ll be a part of a great team, specialising in the commercial insurance travel industry, providing travel insurance for people who have pre-existing medical conditions.

Your rewards include a highly competitive salary.  The opportunity to continually improve your skills as full training is provided. You will work with a team of 3 highly experienced account handlers and receive on-the-job training. The role is fully office-based Monday to Friday from 9 am to 5:30 pm. You will receive a contributory pension and your holiday entitlement will be 28 days including bank holidays.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for a role unless they meet every single qualification or criteria.  At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace.  So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway.  You may be exactly what we’re looking for in this or other roles.

Please apply for the role by submitting your most up-to-date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.

Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.