Circa £21k, Depending on experience

Commercial Claims Handler

Ref: 3931| Posted: 10th Oct 2022

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Are you ready to bring your enthusiasm and creativity to your workplace? You are already experienced and knowledgeable in the field of commercial insurance, whether starting out or have reached a point where you are looking to develop further! You have a good working knowledge of Claims Handling and are now looking to excel and utilise your full potential.

Your future employer is an award-winning company offering great training and career development opportunities, whilst acknowledging your existing skills in providing exceptional customer service within Claims Handling and in assisting the customers in making correct decisions.

As a Claims Handler, your responsibilities include but are not limited to-

  • You will advise and update our clients on all events and discussions during the claim, ensuring complete customer happiness.
  • You will run claims efficiently and keep the system updated with all relevant information.
  • You process all claim notifications, further advice, and collections following our team’s procedures.
  • Providing necessary reports to the Account Executive on the claims history and other information prior to renewal etc.
  • Updates insurers, informing them of any additional information acquired during the claims process. Ensure that claims statistics and placing department or insurers on risk, are accurate and produced in accordance to SLAs.
  • You will be managing and maintaining the claims diary on the system as well as other databases.

To thrive as a claims handler, you will be required to have-

  • Technical and commercial insurance knowledge.
  • Confident telephone manner.
  • Excellent communication skills, being a Claims Handler you will be assisting customers with the best possible option and decision making.
  • Organised and systematic approach to work.
  • You are ready to go the extra mile to seamlessly execute the process of Claims Handling and administration.

Whilst acknowledging your expertise and providing opportunities for professional development, your employer is highly inclined towards retaining and maintaining an efficient team,

  • Competitive salary, depending on your experience, circa £21k- £28k.
  • Work hours from 8.30am to 5.15pm
  • CII qualification whilst working as a Claims Handler.
  • Fast career progression within a supportive and competitive environment.
  • Pension.

Your role as a Claims Handler will be crucial in assisting the Claims team in achieving their targets in line with the company policies.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for a role unless they meet every single qualification or criteria.  At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace.  So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway.  You may be exactly what we’re looking for in this or other roles.

If you feel like you have what it takes, then we would love to hear from you! Please get in touch with our team at 01483 668 700, alternatively, you can email your updated CV (in word doc) to and

Please see that Insure Recruitment is acting as an employment agency for this role. We aim to reach out to all our applicants however, due to the high volume of applications only successful applicants will be contacted within 2 days as this is an urgent requirement, if you do not hear from us then please consider your application unsuccessful at this time.