Commercial Claims Handler – Maidstone – up to £28,000
Insure Recruitment are currently working with an established award-winning independent broker who are going through a period of growth and are looking to add an experienced commercial claims handler to their team.
You will be responsible for assisting the claims team in achieving their targets in line with company objectives.
You will advise and update our key account clients on all relevant events and discussions
during the claim ensuring complete customer happiness
You will regularly assess the status of claims with clients / insurers / recovery agents/solicitors and
ensure that all parties are informed of progress or chased for updates as necessary.
You will run claims efficiently and keep the system updated with all relevant information.
You process all claim notifications, further advices and collections following our team’s procedures.
You will need to be someone with super administrative skills who will be task focused and want to
develop and cultivate their career with us.
Providing necessary reports to Account Executive’s on claims history and other information prior
to renewal, etc.
Update insurers, informing them of any additional information acquired during the claims process.
Ensure that claims statistics and placing department or insurers on risk, are accurate and produced
in accordance to SLAs.
You will be managing and maintaining the claims diary on OpenGi system as well as other
databases
Skills and experience required -
• Technical and commercial insurance knowledge
• Claims experience (motor, liabilities and property desirable)
• Confident telephone manner
• Excellent communication skills
• Organised and systematic approach to work
• Good attention to detail
• Self-starter and self-motivated in the working environment
• Knowledge and understanding of OpenGi management operating system (desirable)
Office hours are Mon – Fri 8:30am to 5:15pm
Parking on Site
Open plan working environment
Please apply to the role by submitting your most up to date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.
Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.