We are partnering with a well-established and growing specialist insurance provider that has built a strong reputation for exceptional customer service, professional development, and long-term career opportunities. Operating across a range of niche insurance markets, the business takes a consultative approach – focusing on tailored solutions rather than high-pressure, transactional sales.
Developing people is central to their success. Our client invests heavily in structured training, fully funded industry qualifications, and clearly defined progression pathways. Every senior leader within the business has progressed internally, starting their career in an advisory role.
The role
We are recruiting a Commercial Account Handler to join our client’s high-performing and supportive team based in Poole. This is an excellent opportunity for someone who enjoys working with people and is looking to build a long-term career within the insurance industry. You will receive ongoing coaching, and full support towards achieving industry-recognised qualifications.
Key responsibilities
- Build strong, long-lasting relationships with clients through engaging and consultative conversations
- Understand individual client needs and provide bespoke insurance solutions
- Act as a trusted advisor, offering guidance and effective problem-solving support
- Deliver an outstanding customer experience throughout the full client journey
- Work collaboratively with colleagues to support team objectives and shared success
- Participate in structured training, workshops, and ongoing professional development
- Maintain accurate records and operate in line with regulatory and compliance standards
About you
- Relationship-Focused- You enjoy engaging with clients, listening carefully, and building trusted, long-term relationships.
- Solution-Driven- You are a natural problem solver who understands that every client is different and enjoys delivering tailored solutions.
- Career-Motivated- You may currently be working in sales, retail, hospitality, or another customer-facing role and are now seeking a structured career within the insurance industry. Full training is provided.
- Ambitious & Proactive- You are driven to succeed and progress. Our client promotes from within and provides the tools, support, and opportunities needed to achieve long-term career growth.
- Adaptable- You thrive in a fast-paced, evolving environment and respond positively to change.
What you’ll receive
- Competitive basic salary with clear progression opportunities
- 22 days annual leave plus bank holidays (increasing with length of service)
- Life Assurance and Income Protection
- Contributory pension scheme
- Healthcare Cash Plan and lifestyle benefits
- Fully funded industry qualifications
- Ongoing coaching, mentoring, and professional development
- A supportive, people-first company culture
Experience & skills
- Proven experience in commercial insurance or looking to broaden/transition your current insurance experience.
- Strong communication and interpersonal skills.
- A professional, positive, and resilient approach.
- Willingness to learn and develop within a regulated environment.
Culture & values
Our client champions a people-first culture built on collaboration, trust, and integrity. Employees are encouraged to think creatively, challenge convention, and play an active role in the business’s continued success.
Diversity & inclusion- Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process.
To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.