Account Handler
Insurance
Dudley
Competitive salary (DOE) plus incentives and benefits

Commercial Account Handler

Ref: 4416| Posted: 22nd Sep 2025

We have a fantastic opportunity for a Commercial Account Handler to join a global leader in the insurance industry. This new role is a direct result of business success and our client’s commitment to internal career growth.

You’ll become a key member of their Premier team of 13 in Brierley Hill. This is your chance to hone your skills in a fast-paced, collaborative environment and make a tangible impact within a leading, global business.

What you’ll do:

  • Handle a portfolio of approximately 250 commercial clients with premiums over £5,000, ensuring exceptional service and high retention.
  • Drive the MTA & renewal process, sourcing the best products from the open market to secure comprehensive coverage for your clients. 
  • Identify opportunities to upsell and strengthen client relationships while consistently upholding compliance standards.
  • Advise clients on a wide range of commercial insurance, including combined, D&O, liability, property, and fleet.
  • Liaise with third-party insurers, follow up on quotations, and maintain accurate records in the Acturis system.

What we're looking for:

  • At least 2 years of commercial insurance experience in either new business or account handling.
  • A broad understanding of commercial classes of insurance. 
  • A proactive, results-driven professional with strong negotiation, planning, and communication skills. You have a sharp commercial mind and exceptional attention to detail.
  • Acturis experience is highly desirable, though training can be provided.

Beyond a competitive salary (DOE), you'll also receive:

  • 25 days annual leave (plus bank holidays), with the option to buy up to 5 extra days. (Holiday will rise with 2 years’ experience up to a maximum of 27 days + bank holidays)
  • Quarterly commission incentive + yearly discretionary bonus and annual salary reviews. 
  • A defined contribution pension scheme with a 5% employer contribution.
  • Life insurance at 4x your annual salary.
  • On-site parking.
  • Exceptional flexi benefits, including a discounted gym membership, season ticket loan & retail discounts.
  • Continued support and study towards the CII qualifications
  • Flexible start/finish times based on a 40-hour working week (no weekends).

If you're ready to take the next step in your commercial insurance career, please apply with your most up-to-date CV!

We work with clients dedicated to fostering diverse, inclusive, and authentic workplaces. If you're enthusiastic about this role but your experience doesn't perfectly align with every criterion, we encourage you to apply—you might be the perfect fit for this or other exciting opportunities!