Account Handler

Commercial Account Handler

Ref: 3575| Posted: 12th Apr 2021

Commercial Insurance Account Handler – Croydon – up to £28,000 plus benefits

Insure Recruitment are currently working with a specialist insurance company who are actively seeking a commercial insurance professional to join their team to deliver a first-class service to their clients.

The successful candidate will be responsible for -

Treating customers fairly providing a professional, friendly and efficient service to all clients whilst contributing to growth of the accounts working within Group Broking Procedures and to company service standards

Provide professional advice to clients through both distance sale and face to face operating models

Develop and place a portfolio of profitable Commercial Lines general insurance business through designated Insurer panels in order to achieve the Unit Business Plan.

Ensure timely, compliant and effective Client and Insurer administration and processing on to the system.

Provide technical support to Clients and Colleagues.

Advise all new and/or existing clients on adequate and appropriate insurance covers

Manage all aspects of the customer journey process ensuring that all customers are dealt with in a professional manner and procedures followed in line with Group Broking procedures provided

Utilise communication and negotiation techniques to explain the features and benefits of the products, to internal and external customers through professional advice delivered to our clients

Identify, report and resolve: - business unit Breaches / complaints / E&O and to respond positively to QA


3 years’ experience in advising and arranging commercial insurances

Previous Property or Liability experience essential

Good knowledge of MS office applications

Please apply to the role by submitting your most up-to-date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.

Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.