Account Handler
Insurance
Guildford
Excellent salary plus benefits

Client Handler/Advisor

Ref: 4231| Posted: 9th Jul 2024

Exciting Dual Client Advising/Team Leader Insurance position

We're thrilled to partner with a leading insurance provider, to find a high-calibre Client Advisor/Team Leader to join their public-sector commercial insurance team based in Guildford. This exceptional role offers the chance to lead and manage, with a focus on both team development and first-class client support.

There is a dual focus to develop and lead a team: you will mentor and manage a team of 3 Account Handlers, fostering their success through coaching and KPI management. Manage a Delegated Authority led book of cross-class commercial clients within the division. This role offers the perfect blend of flexibility, with 2 days in the Guildford office and remote work options.

Key Skills & Experience:

  • Commercial Insurance Knowledge: A solid understanding of commercial insurance is essential.
  • Proven leadership: Experience coaching, mentoring, or training colleagues is a plus.
  • Qualifications preferred: Holding or pursuing a Chartered Insurance Institute qualification (Cert CII/Dip CII) is desirable. Minimum education: GCSE or equivalent.
  • Performance-driven: Experience working towards targets in a regulated framework, consistently achieving service level agreements (SLAs).
  • Client champion: A demonstrated ability to build rapport, provide exceptional customer service, and excel in communication.
  • Organised & detail-oriented: Apply strong due diligence, manage processes efficiently, and thrive under deadlines. You'll enjoy forward planning, organising, and analysing information.
  • Technical expertise: Possess high accuracy with a keen eye for detail, readily using initiative to assist your team.
  • Acturis proficiency: Be fully proficient in using the Acturis system although training can be provided.
  • Eligibility to Work: Must be eligible to work in the UK.

Benefits include 

  • A competitive salary and benefits package (DOE)
  • 25 days holiday and the option to buy additional 5 days + bank holidays 
  • The opportunity to work for a leading insurance company
  • A supportive and collaborative working environment
  • The chance to develop your career in the insurance industry
  • Qualifications and support towards the Cert CII 
  • Hybrid working flexibility after training and induction which includes a minimum of 2 days in the office 3 working from home 
  • Pension, Life assurance x4 salary and many more flexible benefits to tailor to your needs

Please apply for the role by submitting your most up-to-date CV.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in other roles.