up to £30,000 plus benefits

Bodily Injury Motor Claims Handler

Ref: 3698| Posted: 6th Sep 2021

Bodily Injury Motor Claims Handler – Brighton – up to £30,000


Insure Recruitment are currently working with a great business who are expanding their claims department and seeking experienced claims professionals to join the team.


You will be responsible for the management and negotiation of bodily injury claims from notification to closure at minimum cost.

Take over and follow through those claims that are identified as having a BI element

Review reserves at each touch to the file and amend if appropriate

Consider liability and if non fault ensure that the recovery process has been put in place

Where liability is an issue ensure early investigation and contact with witnesses to

determine liability and contain costs

Be aware of contrived and low impact claims and liaise with TPI/TPS PH reps

Identify as soon as possible the extent of any injuries to ensure that reserves are


Act in accordance with authority limits and refer upwards as required

Obtain medical evidence at the earliest opportunity to support the injury allegations

Submit details to CRU and keep updated

Proactively obtain information where required and follow up inspections and


Log actions on the memo screen with sufficient information for others to follow

Ensure all actions/promises are followed up and action diary within the timescales


Ensure that all payments are correctly entered

When closing a claim ensure that all actions are complete and the cause code is correct

Authorise and release payments up to own individual authority

Able to negotiate claims both within and outside of the MOJ/OIC portal processes

The Job holder will do all tasks requested within his/her level of skill and ability

Data Protection

To request, record and maintain necessary customer data accurately on all relevant


Adhere to data protection duties and responsibilities as prescribed by the current



Key Skills

Deadline focus Communication

Analytical ability Teamwork

Negotiation Decision making

Record keeping Results focus

Relationship skills Coping with pressure


Please apply to the by role submitting you’re most up to date CV. If your application is successful, we will be in touch within 2 working days of receiving your job application to discuss the opportunity in more detail.


Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.