Wholesale
Insurance
Tunbridge Wells
£21000 + bonus

B2B Insurance Sales Executive

Ref: 3790| Posted: 29th Nov 2021

B2B Insurance Sales Executive 
Tunbridge Wells,
£21kpa + Excellent benefits and commission 

An fantastic opportunity has become available working for an award winning insurance company. This role is a first step in to the insurance industry and offers career development opportunities as well as professional qualification study (CERT CII).

We are looking for an individual who is confident speaking with brokers over the telephone and someone who enjoys the challenge of working in a targeted environment. 

Key Responsibilities

  • Determine requirements by working with customers’ needs
  • Answer inquiries by clarifying desired information; researching, locating, and providing information
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions;
  • Fulfil requests by clarifying desired information from customer/broker
  • Sell additional services which address the needs of a broker by recognizing opportunities to up-sell accounts, explaining new features
  • Sells additional services by offering expertise/knowledge on products and services which enhance and grow customer loyalty where necessary
  • Maintain systems by entering relevant / required information
  • Keep equipment operational by following established procedures; reporting malfunctions
  • Update job knowledge by participating in educational opportunities
  • Enhances organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Comply with the companies Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly

 

Experience, Knowledge and Skills

 

Experience

  • Demonstrated rapport-building experience around customer care
  • Call centre experience in a commercial setting would be ideal but not essential
  • Data entry processes
  • Working to targets within a regulated, measurable framework and achieving SLAs
  • Risk aware in handling customer information

Skills/other

  • Excellent customer service focus and empathetic awareness
  • Can identify potential risk/issues and seek advice
  • Resilience when dealing with distressed customers
  • Good communication and interpersonal skills
  • Multi-tasking and planning
  • Accuracy and attention to detail
  • Personal commitment and enthusiasm
  • Takes initiative when assisting team members
  • MS office proficiency 

Qualifications

  • Educated to GCSE standard or equivalent
  • Call Centre / Customer Service / Sales  NVQ Level 2 desirable

Eligibility Requirements
 

  • Eligible to work in the UK 

If this sounds of interest, please apply to the role or call Andrea on 01483 668706. 

Due to overwhelming response, if you haven't heard from us within 5 working days, please assume your application is unsuccessful at this time.